How to Audit Your Google Tag Management Set Up

September 16, 2024

Tracking and measuring the right data is critical for any business looking to grow. At Analytics Mates, we specialize in ensuring your data collection processes are not only functioning but also optimized for success. One of the most valuable services we offer to our clients is the Google Tag Manager (GTM) Audit. This process helps businesses understand whether their Google Tag Manager setup is accurately tracking key user actions and delivering meaningful insights. We often do a comprehensive Google Tag Manager audit during the initial phase to align with a new client’s specific business objectives. For existing clients, we perform a detailed audit on a quarterly basis to maintain the accuracy of all tracking and event data. This process is also done whenever there are significant updates or changes to the client’s website, ensuring that all tracking configurations remain aligned with their needs and business goals.

In this blog post, we’ll take you behind the scenes to show you how our team approaches a Google Tag Manager Audit and why it’s a crucial service for businesses seeking to maximize their data’s potential.

Why a Google Tag Manager Audit is important

Google Tag Manager (GTM) allows businesses to efficiently manage marketing tags and track user interactions on their website. However, a poorly implemented or neglected Google Tag Manager setup can lead to inaccurate data, missed opportunities, and underperforming marketing campaigns too.

At Analytics Mates, we’ve seen how a well-executed Google Tag Manager strategy can make all the difference in your analytics and overall business performance. Our Google Tag Manager Audit and Health check are designed to ensure that your tags, triggers, and variables are set up correctly, consistently, and without error.

Step-by-Step Overview of Our Google Tag Manager Audit 

1. Initial Consultation and Goal Setting

Before diving into the technical details, we start by understanding your business goals and what you need from your tracking setup. Whether it’s tracking e-commerce conversions, monitoring form submissions, or measuring specific user interactions. It’s very important to get a clearer picture and really learn of what you’re trying to achieve as a business. We’d say this is one of the most crucial stages.

2. Comprehensive Audit

Once we know your goals, we conduct a thorough audit of your current Google Tag Manager setup. This audit covers:

  • Tag Accuracy: Are your existing tags firing as expected? We ensure that all necessary tags are in place and functioning.
  • Trigger Validation: Triggers are the key to ensuring the right actions are being tracked. We verify that they’re set up correctly to fire tags on the appropriate actions.
  • Variable Configuration: Variables control how data is collected and passed to tags. We inspect each variable to make sure it's properly configured to gather accurate data.
  • Data Layer Integrity: If you're using a data layer, we review its setup to confirm it’s pushing the right information to Google Tag Manager.

3. Error and Conflict Detection

It’s common for websites to have conflicting tags or broken configurations. We perform an in-depth check for:

  • Broken Tags: Tags that aren’t firing correctly.
  • Duplicate Tags: Tags that are unnecessarily duplicated, causing inaccurate reporting.
  • Script Conflicts: We look for any JavaScript or coding errors that could interfere with Google Tag Manager's performance.

4. Debugging & Troubleshooting

During our audit/health check, we use Google Tag Manager's built-in preview mode, as well as external debugging tools, to simulate user interactions on your website. This allows us to catch any real-time issues and correct them on the spot. We identify potential misfires or missing data and apply necessary fixes.

5. Optimization Suggestions

This process  isn’t just about fixing problems—it’s also about optimization. We’ll provide suggestions on how you can improve your tagging strategy to capture more detailed, actionable insights. This could involve setting up enhanced e-commerce tracking, adding more robust event tracking for user interactions, or streamlining existing tags for better performance.

6. Reporting and Recommendations

Once our audit/ health check is complete, we provide a detailed report outlining what we found and any actions we’ve taken. This report includes:

  • Summary of Issues Identified: Any broken tags, conflicts, or misconfigurations.
  • Optimization Recommendations: Ideas for future improvements or additional tags that can help you gather more useful data.
  • Action Plan: A clear plan for any fixes or changes needed, along with timelines for implementation.

7. Ongoing Support

Your Google Tag Manager setup is never “set it and forget it.” As your business evolves, your tracking needs will change as well. We offer ongoing support and periodic audit and health checks to ensure your Google Tag Manager setup continues to align with your business goals and is up to date with the latest tracking techniques.

The Benefits of a Google Tag Manager Auditing

By ensuring your Google Tag Manager is functioning optimally, you can expect:

  • Accurate Data: No more guesswork. You’ll have reliable data to make informed marketing decisions.
  • Improved Campaign Performance: With accurate tracking in place, your marketing campaigns will be better targeted and more effective.
  • Greater Efficiency: A well-maintained Google Tag Manager setup helps reduce redundant or broken tags, improving website speed and overall performance.
  • Peace of Mind: You can trust that your business’s data collection is in expert hands.

Before we wrap up, we’d like to share the comprehensive Google Tag Manager Audit checklist that our team relies on to ensure precise and effective tracking. We believe this resource will also be valuable to you in optimizing your own Google Tag Manager setup.

Conclusion

At Analytics Mates, we know how vital it is to track your website data accurately. Our Google Tag Manager Health Check is a comprehensive service designed to ensure your Google Tag Manager setup works smoothly, efficiently, and without error. With our process, you’ll have the confidence that your data is reliable, allowing you to focus on growing your business and making smarter decisions.

If you’re ready to optimize your tracking setup, reach out to us today to schedule your Google Tag Manager Audit!

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